24-Hour Emergency Service
Our Commitment to You
From the moment you buy insurance with us, our agents and specialists are at your service around the clock.
If you are the victim of a loss covered by your insurance policy or find yourself in an emergency situation, we are available 24 hours a day, 7 days a week. That’s our commitment to you.
What Information do we Need?
We can start the claims process with basic information. You can call us directly from the scene of the incident and provide us with the following:
- The date of the incident
- The location and a description of the accident or incident
- The number of injured, if any
- Whether or not you have informed the police
Our claims specialists will help you determine the additional information we require.
Two Ways to File a Claim
Depending on the urgency of the situation or your personal preference, you can:
For both your auto insurance and your home insurance, it is important that you file your claim as soon as possible.