Our Claims Process
In the event of a loss, you need to make an insurance claim.
To make a claim:
- First, contact us to speak with a claims advisor. Our claims advisors get to work immediately to help you minimize your losses. For example, if you have a broken window as a result of vandalism, we’ll send someone to board it up untili it can be repaired.
- If you must leave your home as a result of a covered loss, we’ll help you find a place to stay as quickly as possible.
- After dealing with the immediate situation, we’ll meet with you to assess the damage.
- Make sure you bring all of the required documents to this meeting. In the event of theft or fire, bring a list of lost or damaged goods, and all the proofs of ownership you can find. Examples include receipts, bills, user manuals, photographs, warranties, and original packaging.
- We process reimbursements quickly and we keep you informed every step of the way.
Our goal is to support you throughout the claims process, so you can regain peace of mind as quickly as possible.