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Frequently Asked Questions on Claims



What Documents Do I Need to File a Claim?

If you make a claim, your claims advisor will need various documents, including:

  • Receipts
  • Proof of ownership (such as photographs, user manuals, and warranties)
  • A list of damaged property

If one of your appliances causes water damage or a fire, it’s important for you to keep this appliance for assessment.

An inventory of your belongings could help prevent headaches in the event of a claim. To find out how to draw up an inventory, read Evaluating the Value of your Personal Belongings as Accurately as Possible.